Due to Covid19 Regulations, this year Santa will have zero contact with any children and families. This will mean that any child that is too young to sit by themselves (or might not want to) will be required to sit with a family member. This could be an older sibling or with mum and Dad for a family photo.
In order to comply with COVID19 regulations we ask that all persons attending Santa photos DO NOT have any symptoms related in COVID19 including fever, cough and sore throat, are not from, nor have visited in the past 14 days, a known hotspot for COVID 19 as noted by any Australian State or Territory Health websites. Have not been tested for COVID19 in the past 14 days with a pending or positive test result, nor have been in contact with any persons that have tested positive to COVID19 within the past 14 days. If any of the above applies to you or any family member attending photos, please contact us to make alternative arrangements.
Whilst attending your session please remain the required 1.5 metres distance from all other families and all staff of JadyBug’s Santa on the Beach.
We ask that upon arrival you check in with both our assistant AND the QR code provide.
JadyBug staff will be sanitising the set between each family to comply with NSW Health requirements.
Booking and Payments
All payments are to be made at the time of booking to secure your session. Payment is via PayPal and your session will not be secured unless your payment has been received.
Booking times are in 15 minute time slots and are reserved for more than one family. The first family to arrive for each time slot will be the first to see Santa. Please note, that if you arrive early for your session you will not be guaranteed to see Santa at an earlier time.
The maximum number of children allowed per session is five. If a photo with more than five children is required, a second session on the same day is required to be booked.
Each session with Santa allows a maximum of 3 different photos/poses with Santa.
Where more than one photo is required with Santa (as mentioned above) subsequent packages/images are required to be purchased. Therefore, if you choose to have two photos with Santa in your session, then you will be required to purchase two individual packages/images. Each package will contain one photo choice only and cannot consist of different photos/poses.
Safety and Pets
Whilst all care is taken during our photo sessions with Santa, please be aware that Santa’s surfboard can be slippery. JadyBug will take all measures to ensure that children are safe at all times, however no responsibility will be taken for any falls or injuries during our photo sessions and all decisions to stand on Santa’s surfboard will be in the parent’s hands.
Family pets are welcome to attend their family photos, however they are not permitted on their own. The area of the beach that our photos are taken on are either an on leash area (Redhead & Naru) or dogs are not permitted as per council signage (Blacksmiths & Catho). JadyBug Photography takes no responsibility for any animal not complying with Council regulations and/or any fines issued for infringement of these regulations.
Jadybug’s main focus for Santa Photos are on our little people, so please be mindful of children that maybe scared of pets. If it is noticed that there are anxious children due to pets attending we may ask that you stand to the side of the shooting area and away from children until your session time arrives.
Should your pet get a little overwhelmed and anxious with all the excitement and/or be afraid of Santa, JadyBug reserves the right to ask that you take some time out with your pet to calm them down. In rare circumstance we may also request that your pet be removed from the area and not participate in the session. This decision will be decided upon by Jade and/or Santa and will not be negotiable. The safety of all our staff members and clients is our number one priority.
Sunglasses, hair, sun and clouds
We highly recommend that you bring along sunglasses to your session, as some children (and adults) find the glare of the sun a little too bright, and therefore, photos result in squinting eyes. We also recommend that hair is tied back and if possible, hairspray and/or gel is used (even for the boys). Unfortunately, while we ry our hardest to avoid these situations, we will not be able to reshoot your photos if we have squinting eyes and/or hair is in faces. We try our hardest to avoid as much shadow as possible.
Because we are out in the elements of mother nature we just can not predict what the weather is going to be like. As the clouds, sun and wind are out of our control there can sometimes be photos only seconds apart that look completely different to each other as the sun has ducked behind the clouds for a brief moment and returned.
Choice and collection of packages, prints, digital images and Santa letters
JadyBug’s Santa on the Beach will choose the best photo to print/e-mail.
All prints and/or digital images will be ready within 2 weeks after your session. Digital images will be sent via e-mail. All prints and packages are to be collected from Belmont North.
Your personalised letter from Santa will be delivered during the month of December. We will announce on our Facebook page when these have been posted. Please note that delivery can take up to one week, though please advise Jade if you have not received your letter one week after our Facebook notification.
Cancellations and bad weather
Any cancellation made by you, the client, holds a $28 non refundable fee.
In the event of a cancelled session due to bad weather JadyBug will endeavour to reschedule your session at a time that is suitable to you. If a suitable time cannot be agreed upon, JadyBug will offer a full refund (including the above mentioned non refundable deposit).
If, due to unforeseen circumstances, JadyBug Photography is required to cancel a session and you are unable to attend a reschedule time than JadyBug will offer a full refund (including the above mentioned non refundable deposit).
Refunds of any nature will take 1-2 weeks to process.